According to a report in Haaretz this morning, if you are a Gold or Platinum member of El Al’s Matmid frequent flier club, then your e-mail addresses have become public knowledge due to a company glitch.
The incident began with an e-mail El Al sent out before Pesach, informing its Platinum and Gold Matmid frequent flier members that due to the holiday, seating could not be confirmed in advanced. The mail was sent by mistake by “cc” distribution, so all recipients were able to see other members’ details. Responses to the e-mail message were automatically distributed to all recipients as well. One recipient said he received dozens of e-mails following the message sent by El Al.
This is not the first time that such an incident has occurred in El Al. A number of years ago, the company erroneously issued a list of e-mail addresses of Gold and Platinum Matmid frequent flier members – and issued an apology.
Join the official YWN WhatsApp status
6 Responses
Please keep in mind please, that this is not a COMPUTER glitch, rather a HUMAN mistake – as is the case in pratically ALL such “computer” mishaps.
signed,
an IT professional
Did this glitch or human error happen on Shabbos?
As some of us computer support people say
“A loose nut on the keyboard”
I heard that the new helpdesk acronym is PICNIC
P roblem
I n
C ustomer
N ot
I n
C omputer
they are a buntch of liers first the garintee all ther GL am PL seats no matter how booked the flight is then they chage the rules in the middle of a game. i hope one day they will get hit hard by a diffrent airline i cant wait to see their downfull
“zol g/tt huphiten”