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Postal Service Struggles To Stay Solvent, & Relevant


The United States Postal Service has long lived on the financial edge, but it has never been as close to the precipice as it is today: the agency is so low on cash that it will not be able to make a $5.5 billion payment due this month and may have to shut down entirely this winter unless Congress takes emergency action to stabilize its finances.

“Our situation is extremely serious,” the postmaster general, Patrick R. Donahoe, said in an interview. “If Congress doesn’t act, we will default.”

In recent weeks, Mr. Donahoe has been pushing a series of painful cost-cutting measures to erase the agency’s deficit, which will reach $9.2 billion this fiscal year. They include eliminating Saturday mail delivery, closing up to 3,700 postal locations and laying off 120,000 workers, nearly one-fifth of the agency’s work force.

The post office’s problems stem from one hard reality: it is getting squeezed on both revenue and costs.

As any computer user knows, the Internet revolution has led to people and businesses sending far less conventional mail.

At the same time, decades of contractual promises made to unionized workers, including no-layoff clauses, are increasing the post office’s costs. Labor represents 80 percent of the agency’s expenses, compared with 53 percent at United Parcel Service and 32 percent at FedEx, its two biggest private competitors. Postal workers also receive more generous health benefits than most other federal employees.

Missing the $5.5 billion payment due on Sept. 30, intended to finance retirees’ future health care, won’t cause immediate disaster. But sometime early next year, the agency will run out of money to pay its employees and gas up its trucks, officials warn, forcing it to stop delivering the roughly three billion pieces of mail it handles weekly.

The Senate Homeland Security and Governmental Affairs Committee will hold a hearing on the agency’s predicament on Tuesday. So far, feuding Democrats and Republicans in Congress, still smarting from the brawl over the federal debt ceiling, have failed to agree on any solutions. It doesn’t help that many of the options for saving the postal service are politically unpalatable.

“The situation is dire,” said Thomas R. Carper, the Delaware Democrat who is chairman of the Senate subcommittee that oversees the postal service. “If we do nothing, if we don’t react in a smart, appropriate way, the postal service could literally close later this year. That’s not the kind of development we need to inject into a weak, uneven economic recovery.”

The causes of the crisis are well known and immensely difficult to overcome.

Mail volume has plummeted with the rise of e-mail, electronic bill-paying and a Web that makes everything from fashion catalogs to news instantly available. The system will handle an estimated 167 billion pieces of mail this fiscal year, down 22 percent from five years ago.

READ MORE: NY TIMES



6 Responses

  1. The Postal Service has always had a reputation as being the carrier of last resort. With the advent of tracking numbers, their incompetence has become more apparent — in recent weeks, I’ve had two packages whose tracking showed them to be in limbo for several days. Interestingly, I believe both UPS and FedEx now offer services in which the Postal Service does the last (and presumably least cost-effective) part of the delivery — the delivery to the recipient’s home.

  2. The ice delivery services, the stage coachs, the typewriter repair shops, the scriveners, etc., all had the same problem of being relevant and profitable.

    They could eliminate package delivery (UPS and FedEx could perform the service – provided an anti-discrimination law requires them to deliver to all customers, including inner city areas and rural areas). They could eliminate home delivery – mail gets delivered to a post office, and you get an automated email to pick it up. At the time the postal service was established, it didn’t do parcels, and didn’t do home delivery.

  3. What’s wrong with just facing reality? Snail mail is a thing of the past.

    Did the government raise their hands in defeat when disposable diapers took over the diaper industry?

  4. It’s no wonder.
    We moved and submitted a change of address and yet the mail comes to the old address where visibly no one is living.
    Mail coming to former tenants and sent back as moved 11 yrs. ago has been delivered the 3rd time. As much as i cross out and write it keeps coming.
    Here in Brooklyn it’s always a change of another ethnicity whose members seem to know each other very well.
    English is very often not spoken nor understood. When we had a Chinese mailman, i once noticed him holding the mail vertically !!!!!
    Let them become private and perhaps that will save USPS.
    Their service is getting worse and worse.
    Upstate the service was more normal, better and more personable.

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