The NY Post reports:
More than half the Big Apple’s hospitals fall “significantly below” the national average in terms of patient satisfaction, a new study says.
Of 43 hospitals surveyed in the five boroughs, 24 do not meet the national standard, according to the Consumer Reports study.
Only three New York City hospitals scored above the national average of 65.
They are the Hospital for Special Surgery in Manhattan, which scored an 83, New York-Presbyterian Hospital, also in Manhattan, which had a 70, and Montefiore Medical Center in The Bronx, which scored a 68.
The hospitals were not rated on the quality of care. Rather, they were evaluated on eight measures of patient satisfaction, including nurse communication, doctor communication and staff attentiveness.
Researchers used information gathered in federal surveys of patients to compile the results.
Two well-regarded hospitals in the city, Lenox Hill and NYU, had scores of 63 and 62, respectively.
Maimonides Medical Center in Brooklyn, scored a 46, while at the bottom of the list were New York Downtown Hospital in Manhattan (39) and Brookdale Hospital in Brooklyn (37).
Maimonides, which had been named one of the nation’s top 50 hospitals for treating respiratory problems by U.S. News & World Report, said in a statement, that it “has repeatedly achieved excellent clinical outcomes as reported in federal and state report cards.”
“In addition to this emphasis on high quality of care, we have undertaken major efforts to improve patient satisfaction.”
(LINK to NY Post)
3 Responses
In America it’s possible to change hospitals without the risk of being accused of child abuse, unlike communist Israel where once you enter a hospital you are somtimes treated like furniture.
#1 have you ever been a patient in Maimonides?
Wait- half of them rank in the lower 50%- is this a joke?
Is that not simple math?
Only in Lake Wobegon are all the children above average!