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Eye Squad Hotline Launched To Help Distressed North American/Anglo Students In Israel


eye squad.jpgThe National Council of Young Israel announced today that it has launched the Eye Squad, which is an initiative designed to assist the 7,500 post-high school North Americans and other Anglos who spend a year studying in Israel.  The Eye Squad provides a confidential, independent 24-hour hotline for students who are experiencing any type of distress.

The phone number to reach the Eye Squad in Israel is *9111, which can be dialed from any phone throughout Israel, 24/7 (including on Shabbat if there is an emergency).  Parents and others in the United States and Canada can reach the Eye Squad in Israel by dialing toll-free 866-550-4EYE.

The Eye Squad is under the auspices of the Council of Young Israel Rabbis in Israel, and is provided as a joint project with the National Council of Young Israel and the Jewish Agency for Israel.  The founder and director of the Eye Squad is Rabbi Aaron S. Tirschwell, whose work with Jewish communities and young adults has spanned the globe. He also serves as National Council of Young Israel’s Director of Israel Operations.

Tirschwell noted that approximately 7,500 North American and other Anglo young men and women elect to spend one or two years post-high program in Israel and enrich their Judaism by living and studying in the land of our people.  According to Tirschwell, there is a disturbing crisis that threatens to mar the “year in Israel” phenomenon.

“We are talking about young men and women who are experiencing living away from their home for the first time,” said Tirschwell.  “The conservative estimate is that approximately 10% of these students suffer from some sort of psychological or emotional issue, including eating disorders, alcohol and drug use and abuse, and suicidal thoughts.  This is a staggering number of young adults who are at risk and who desperately need help.”

While a number of education based programs in Israel have a dorm counselor, a rabbinic figure or even a therapist that students can approach for guidance, a young man or woman with concerns and issues will not automatically turn towards any person in an official capacity for fear of being dismissed from the school or program in which they are enrolled. In addition, the counselor and rabbinic figure are not necessarily trained to identify that an issue exists or to counsel the student on the specific issue itself.

Tirschwell said that similar to an emergency medical technician who has enough training to stabilize the patient for transport to a hospital and be treated by a fully trained medical professional, Eye Squad members will be able to “stabilize” a client in terms of his or her particular immediate distress and, once able to discuss the matter in a calm fashion, talk about the options available, such as counseling or rehabilitation, in order to confront the issue in a logical and realistic manner.

“The overall goal of this initiative is to provide the young adult with a number of different solutions to explore that address the specific distress he or she is experiencing,” said Tirschwell.  “The uniqueness of the Eye Squad members initiating the process of assessing needs and providing options for treatment is what sets it apart from any other program or service available to this demographic group.  In some cases, the Eye Squad is the only option available.”

“Members of the Eye Squad engage a young adult to communicate that he or she is not alone, and that there is a non-judgmental, impartial person who exists outside the school or program who will listen, empathize and give constructive advice,” continued Tirschwell.

According to Tirschwell, young adults in distress themselves will be encouraged to call the Eye Squad as a primary source of information and intervention.  In addition, by raising awareness and offering this service, roommates, friends, and even teachers will contact the Eye Squad to perform an intervention when they perceive something is wrong with a friend or student.  Tirschwell also said that the Eye Squad expects that the largest group of calls will come from parents who are concerned that something is “just not right” with their son or daughter.

The Eye Squad team members are all North American/Anglo Olim who have had significant experience in counseling teens both in Israel and in the United States and Canada.  In addition, regularly scheduled meetings and training workshops allow Eye Squad members to hone their skills, learn from experts in the field, and ensure that there is follow-up and follow-through with those who contact them.

Therapists, Social Workers, Mental Health Professionals, and Drop-in Centers throughout Israel serve as the Eye Squad’s partners.  These partners serve as the therapist/doctor/program that treats those who require a longer term solution.

In order to get the message out about the Eye Squad, Tirschwell said that posters advertising the Eye Squad have been hung on billboards all over Jerusalem and on school information boards.  In addition, on Saturday night, March 1st, the Eye Squad will take over the Jerusalem branch of Coffee Bean and Tea Leaf and offer each student who registers a free gourmet coffee drink and a chance to win some great prizes.  The staff of the Eye Squad will be mingling with the students, introducing themselves and handing out magnets, pens and other giveaways with the Eye Squad contact information.

In addition, the Eye Squad has begun meeting with the administrators and staff of the various post-high school programs in Israel that cater to post high school teens from North America and other Anglo countries in order to make them aware of the Eye Squad’s presence and to engage in an ongoing dialogue about the initiative.



10 Responses

  1. Is this service available to the frumma oylum: yeshiva bocherim and seminary girls? Or is this just for the young israel crowd?

  2. As a teacher in a number of schools in Israe I would like to commned this new intitative for being in touch with the schools in a positive way as they begin this intitative.
    But I would like to point out the Anti Establishment stance against the Yeshivas in Israel. I quote: “While a number of education based programs in Israel have a dorm counselor, a rabbinic figure or even a therapist that students can approach for guidance”. This is really incorrect since every upstanding institution has at least two if not all of the above on staff.
    Please- give us our due- we are working extremely hard here to be mechanech the products of American society, staying in Yeshiva and Sem till late, having students over at all hours of the day and night, Shabbos and Yom Tov.
    To put things in perspective- there was a tragic Petirah here in Israel- I can testify that teachers and rabbonim were awake till all hours of the night dealing with the family and students.
    Believe me- If I wanted to be rich and famous I have better things to do.
    Kol Tuv, Hatzlacha in this new endeavor

  3. A very prominent expert in child rearing says in very strong terms- that sending a child to Israel to “fix” him/her, while the parents know that there are “at risk behaviors”, is extremely irresponsible. Parents must not send their children off hoping the seminary or yeshiva will turn them around. The achrayis is on the parents, and if they can’t for whatever reason straighten out the issues themselves then it is incumbent upon them to get the help their child needs under their jurisdiction-not thousands miles away. This comment is only addressing those that do this—not those parents that weren’t aware of an issue. With that said— A plea from this Rov/chinuch expert has been “Please–get to know your child from a very young age. Be there for them–and most of all listen to what they have to say.” This has to start when they are young, so that when they are older the trust is there. May all of us parents have the siyata dishmaya to raise our children on the derech haTorah, and they should all grow up to be healthy and balanced adults.

  4. Dear Shtayger
    Everyone needs this not just the Young Israel crowd.At last check the Young Israel crowd, the OU crowd the YU crowd as well as the yeshivisheh and chassidishe crowd are all yidden and part of the human condition as well

  5. I was involved in helping them set up part of the system. It is for everybody (from and Modern). Many times there are students that feel that they can not talk to their school counselor about it. Also in the Yeshivish world a lot of yeshivos do not have some one that is there to help with certain situations. The yeshiva may have the best interest of the child in mind but some times there are things that people want to discuss anonymously.

  6. Re: Comment by theShtayger

    The Eye Squad is available to all North Americans/Anglos that are in Israel on one-year (or more) programs, including the groups that you mention

  7. Re: Comment by ZR

    It is the positon of the Eye Squad to be a complementary service to those programs that already have professionals on staff – we want to work with as many programs as possible to make sure students have soneone they can talk to -about any matter.

    To that end, we have started making contact wth schools and hope to meet with Roshei Yeshivot, heads of seminaries, etc. to explain how the Eye Squad works, and how we can be of service.

    The goal here is simple – to help these kids, nothing more, nothing less. Please feel free to contact me togo into greater detail: http://www.eyesquad.org

  8. Re: Comment by ayiddishemamme

    The Eye Squad is free of charge.

    While I am unfamiliar with Shma Bn’i, the difference between the Eye Squad and the other 2 organizations you mention is the focus on those in ISRAEL for one or two years of study rather than Olim and their families. That being said, I would be glad to speak with ant organization in the same/similar field to see how we can work together.

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