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So I was ringing a customer today and he told me I should slow down my first response which I kept to myself was don’t tell me how to do my job It’s not really his place to say that but I do work rather fast of course being careful but fast is how i roll. At my store we have four principals of work efficiency being the least important of the four I feel I have been at the job long enough to know how to do it well and fast so whats wrong with that?
Maybe some people have a phobia of fast cashiers.
If you moved infinitely fast you could finish the checkout before the customer paid and split the proceeds.
1. when did you switch jobs (weren’t you a secretary in a yeshiva?)
2. realize the person cares about you, if he didn’t he wouldn’t say anything
I always look for the fastest cashier I can find.
You can’t please everyone.
So don’t get upset when you don’t.
You should get a pay rise for not punching him in the face
If the customer is always right does that mean you are an…. (never mind )
They’re keeping perfect score upstairs. And rooting for you too. Each and every time something comes your way, and you deal with it respectfully, courteously, favorably, compassionately… there’s a tremendous, thunderous round of applause upstairs.
Besides the fact that you’re building a new, better self. Each and every time.
let me add
HURRAY!!! <CLAP><CLAP><CLAP><CLAP><CLAP><CLAP>
The customer is not always right thank G-d; sometimes the customer is just cranky and takes it out on the person who just has to take it.
I had a friend that worked at Whole Foods and told me that customers would unload anger on her often. Unfortunately, dealing with frequent customer criticism seemed to be part of the job. Alas…
One time when I was at the makolet, the guy in front of me was really nasty to the cashier and criticized him for moving too slowly. The cashier was clearly very hurt, but held himself back from responding. I asked him for a bracha since there is an inyan to ask someone for a bracha if they were insulted and held themselves back from responding.
My main intention was really to make him feel good because I felt really bad for him, and I was REALLY impressed. Anyhow, he gave me a very nice bracha. It was around Rosh Hashana time, so he gave me a bracha that the next year should be better than the previous one. And it was!
I felt so bad for him. People should make an effort to be nicer to cashiers and bus drivers. They work hard, spend a lot of time and energy helping Am Yisrael, and put up with a lot of criticism and insults.
“there is an inyan to ask someone for a bracha if they were insulted and held themselves back from responding”
Really? I feel like it would be our job to give that person a bracha. Then again, acknowledging the person’s courage and discipline by asking for a bracha gives him or her honor, so that also makes sense.
Thank you. Good to know if I ever come across this again
Lightbrite – I think it made him feel good. At least, I hope it did – that was my main point.
Such a smart thing to do! Once I was at a Rosh Chodesh and a lady said something really mean to me in front of everyone. It was insensitive and I don’t remember exactly what it was, but she was almost oblivious about it. The rebbetzin just stared speechless.
I didn’t respond, not because I was being intentionally polite, but I too was speechless. Afterward the rebbetzin complimented me on how I remained calm (again I was stunned and had no words). That alone did make me feel good(!) It def would have been a cool moment for someone to ask for a bracha.
Again… good, actually great to know.
A+ for implementing Torah into action 🙂
Lightbrite – call me next time, and I’ll ask you for a bracha :). I can always use another bracha.
I’m glad the Rebbetzin was able to help you feel better. It is a big zchus, even if it was unintentional! The hardest part is feeling good about it afterwards instead of being annoyed that you couldn’t come up with a comeback 🙂
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