Sudden Sansa Clip+ mp3 Player/Memory Card Problem

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  • #604735
    SayIDidIt™
    Participant

    I have a 4GB Sansa Clip+ and a SanDisk 16GB Memory Card. They worked very good with very few problems (only problems were an occasional freezing).

    The other day, I was listening to a track off the Memory Card and I fast-fowarded a bit. And the player froze and then starting playing again but it was slowing down the track and I heard a kind of grinding noise (can’t really describe it). I turned off the Clip and restarted it and was getting the same results and freezing. And after it unfroze, it was on the main screen (Music). So I went to play something from the card – it showed the card but said (Empty).

    I was shocked! All my stuff gone? Card erased? How?

    I took out the card and put it back in. Went through the Refreshing (which was not as long as usual) and still nothing! I did this a couple of times with no luck.

    So I connected the Clip to my computer and tried acceseing the card but the computer said “Please insert a Removebale Disk”.

    I then put the card into my phone and everything was there! All my songs and files. And they played fine! So I put the card back into the player and this time it showed my songs. But when I would try to play a track, the player would fly thorgh tons of songs without playing them and then stop at a random track and play it. But it still sounds slowed down and grindy. And the computer will still not read the card from the Clip.

    I tested the songs in Internal Memory and they play fine.

    So what is wrong? Is there something messed up with the card? So why is it working fine from my phone? Or is there a problem with the Clip? So why are the Internal Memory stuff working fine? And what is causing this whole mess?

    Please help!!

    SiDi™

    #896293
    CRuzer
    Participant

    I would try updating the firmware. Sometimes things get messed up in there. Google “update firmware sansa clip +” and you should get some useful information on how to do that.

    Good luck!

    #896294
    smartstar
    Member

    hi u could try to recover it just look up online free software or tell me where u live and ill try to help!

    #896295
    SayIDidIt™
    Participant

    Working on the firmware. Need a working comouter to do it…

    I didnt lose the stuff on the card, just the Clip+ is not reading it or reading it right.

    If anyone knows any other info about thos, it would bevvery helpful!

    Thanks peoples!!

    SiDi™

    #896296
    Nechomah
    Participant

    SIDI – Back up your card before you put it in the Clip again. Don’t take the risk that it will somehow decide to delete your files, etc.

    #896297
    SayIDidIt™
    Participant

    So I updated the firmware on the Clip+ (01.02.18P) but still no luck. The Clip+ still doesn’t recognize the memory Card.

    HELP!!!

    SiDi™

    #896298
    CRuzer
    Participant

    dunno what to tell ya. Blow the dust out of the card slot?

    Try calling Sansa. I heard they give free Hindi lessons.

    #896299
    SayIDidIt™
    Participant

    “Blow the dust out of the card slot?”

    Ha Ha!! But I did try that, like 20 times!!!

    And I’m not looking to learn Hindi anytime soon!!

    But thanks for your help!

    SiDi™

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