Jewish people being attacked when it (seemingly) could have been averted.

I am not talking about anti- semitism. Thats a topic that has many pundits. but very recently there have been at least two videos showing incidents where a jewish person was physically attacked, and the reaction in the comments was , to me, quite a disillusion.
I will focus mainly on the story of the jewish woman who was accosted in target , by a woman who felt that she (the jewish woman) had disrespected her daughter by allegedly reaching over her to remove something from the shelf, and not saying excuse me. the video starts with jewish woman saying “whats your name” and the black woman threatening to knock her phone to the ground and to knock her head off, and she then proceeds to slap/hit multiple times. From the reporting of ywn it seems that the woman was actually hit, not simply the phone, and so it seems on the camera though i’m no expert.
The comments exploded with much condemnation for the jewish woman, even though there were some supporters. lets break it down.
1) The Jewish woman is a baalas gaiva for not walking away, she should’ve just apologized and it would be the end.
2)she provoked the situation by recording it on her phone.
3)she didnt say excuse me so she’s wrong.
To these points i say. 1) being attacked and lambasted in public is painful, anyone in that position would feel the urge to defend their dignity and set the record straight. The way one can accomplish that is by recording on video the altercation to be able to demonstrate the ridiculousness of the others claims. We all know that cyber-bullying is terrible, and words can have a more devastating impact than physical harm. Being accused of wrongdoing when your innocent is just that, and any normal human being would want to prove their not guilty of such.
with that we can address point #1. No she isnt a baalas gaiva, she wasnt trying to humiliate or provoke anything, she was trying to defend her dignity that had been destroyed by that womans nuttiness.
Was that smart? no.
Was she right? how can we know what happened to know who was right?!
Did she have the right? of course, she trying to defend herself from emotional abuse from that other woman. (who BTW doesnt seem to agree that you should walk away from this type of situation either. )
2) She provoked the situation. Well see, a bully will always be provoked by a victim who defends themselves, and bullies generally dont see themselves as such, they generally perceive that they have a legitimate reason to do what their doing, yet a bully they remain. So again, did she provoke the situation? yes, the other woman felt provoked. Did she do anything that she didnt have a right to do? no, she was trying to bolster her case that she was unfairly attacked verbally, its a sad day when we blame a victim for standing up for themselve. was it smart? no, there are better ways to handle that. Is that our business? no, a community has the responsibility to defend a victim even if the victim could’ve responded better, so long as the victim doesnt turrn around and become an abuser.
3) she didnt say excuse me so she’s wrong. Um? how do you know? A friend of mine was waiting on line in walmart behind a couple (non-jewish, not that it makes a difference, but just so all of the idiots out there dont have fodder…), when the man started yelling “get away from my wife, why are you so close to my wife”. really awkward stuff as you can probably imagine, B”h the cashier was a sane person who stood up for my friend and put the guy in his place. Now was the guy nuts? I dont know, could be from his viewpoint it looked different, or he thought he saw something or who knows, point is not every time someone percieves a wrongdoing are they correct. And surely to then bully someone else emotionally and physically is uncalled for. So was the jewish woman wrong for not saying excuse me? how in the world can anyone not there (or even there) answer that question. And did that give the other woman a right to do what she did even if so? of course not, threatening harm is a crime. physical attack is a crime. Taking a video of someone harassing you isnt! That woman shouldve been arrested.