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YWN’s spam filters automatically put foreign language posts in spam. Hebrew is recognized by the system as a foreign language.
Therefore, we have found many legitimate posts in spam. We just approved them, but some may be weeks old.
The moderators don’t program the site, so there is nothing we can do to fix this (complaining won’t help). We also don’t check spam very often.
What we can suggest is that if you transliterate the Hebrew, it is less likely to end up in spam.
Alternatively, if you post Hebrew words/paragraphs, you can notify us that you have done so, either in this thread, or in a separate, English only post in the thread in which you have posted the Hebrew. This will alert us to check the spam folder.
We are sorry for the inconvenience.
Were these posts you found in spam new threads that were started or were they posts in existing threads? Were the posts all Hebrew or were some of the posts a combination of Hebrew and English?
After approving week(s) old posts, do those newly approved posts appear on the bottom of the thread or do they get placed above newer posts (that were approved weeks earlier)?
Thanks for telling me that NOW!
You can usually put filters into your email system that will allow email addresses or certain words to avoid spam.
The ultimate question is whether you can train the spam system from the moderator decisions …
Mods, pass on our complains to your programmers.
what does it mean, it goes to spam? I mean, it’s a post on a site, not a foreign email.
It means that the comment goes into the spam bucket and does not appear on the site.
AAQ, it has nothing to do with email. We are talking about comments on this site, not about email.
what a clear and thorough explanation.
Mods, has this problem been fixed?
for now
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