Home › Forums › YWN Main Site & Coffee Room Issues › Customer service
- This topic has 27 replies, 15 voices, and was last updated 8 years, 10 months ago by ☢️ Rand0m3x 🎲.
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December 7, 2015 4:10 pm at 4:10 pm #616790munkiecmunkyduMember
Why is it that yeshiva world has zero contact information such as an email or phone number??? There’s only a submit form that doesn’t get any replies back…..I have submitted a few forms in the past week and haven’t heard from anyone yet. Very frustrated!!!!
December 7, 2015 5:17 pm at 5:17 pm #1119829WolfishMusingsParticipantUmmm… I hate to break it to you, but unless you are a paying advertiser, you are not a customer… you are the product being sold.
The Wolf
December 7, 2015 8:18 pm at 8:18 pm #1119830Mashiach AgentMemberwolf
ever heard of customer service agents in each company who care about YOU (or at least act like they care about you? & their top reason is either “NOT TO LOSE THEIR CUSTOMER OR TO CONVINCE YOU TO BECOME THEIR CUSTOMER”
if anyone wants their customers to come back to them & use them again-for the services they offer or sell-they need to show customer service & care
my friend owns a company & every email, paper or letter that he sends out he ends off in LARGE letters “YOUR SATISFACTION IS OUR TOP PRIORITY”
December 7, 2015 8:30 pm at 8:30 pm #1119831popa_bar_abbaParticipantIf you’re not the customer, then you’re the product.
December 7, 2015 8:45 pm at 8:45 pm #1119832WolfishMusingsParticipantMashiach Agent,
I agree with you that customer service should be paramount. But let me point out again… unless you’re advertising with YWN, you are not the customer – you are the product.
The Wolf.
December 7, 2015 9:13 pm at 9:13 pm #1119833MenoParticipantWolf
Then they should have a “product service” number. Even though we aren’t customers, if you don’t keep your products happy, you can’t keep your business alive.
December 7, 2015 9:48 pm at 9:48 pm #1119834JosephParticipantMeno, do you have Google’s phone number or other contact that they respond to? I’m having a problem with my Gmail and no one’s getting back to me or answering my emails and phone messages.
December 7, 2015 10:30 pm at 10:30 pm #1119835HashemisreadingParticipantI’m having difficulty getting through to some people in the CR. they just don’t seem to be getting my point. Does any have any contact info for Meno?
December 8, 2015 4:54 am at 4:54 am #1119836Mashiach AgentMemberJoseph
There are thousands of customer service representatives working for Google to help anyone with their Google or gmail account needs etc…
Search on Google for “Google customer service contact “
December 8, 2015 5:13 am at 5:13 am #1119837munkiecmunkyduMemberVosizneias has a phone number and email address in their contact info. Yeshiva world has a stupid submit form that apparently no one is checking or theyre just ignoring it!!!!! What type of customer service is that?????? Why wud I want to do business with them and advertise if I can’t get through to anyone for a simple request I have?????????
December 8, 2015 5:16 am at 5:16 am #1119838☕ DaasYochid ☕ParticipantPresumably, you would advertise to get people to buy your product or service.
December 8, 2015 2:47 pm at 2:47 pm #1119839MenoParticipantI think the moderators should post their cell numbers here. I think that’s the most reasonable solution.
December 8, 2015 3:29 pm at 3:29 pm #1119840YW Moderator-29 👨💻Moderatorpopa_bar_aba (165) 293-4872
December 8, 2015 7:31 pm at 7:31 pm #1119841screwdriverdelightParticipantMashiach Agent, why are you posting something that has nothing to do with Mashiach?
December 8, 2015 7:54 pm at 7:54 pm #1119842WolfishMusingsParticipantVosizneias has a phone number and email address in their contact info. Yeshiva world has a stupid submit form that apparently no one is checking or theyre just ignoring it!!!!! What type of customer service is that?????? Why wud I want to do business with them and advertise if I can’t get through to anyone for a simple request I have?????????
If you’re actually looking to advertise and they won’t return your calls, then I think you found an answer… don’t advertise here. Would you patronize a store where you were saying “here, take my money!” and they refused to acknowledge you?
The Wolf
December 8, 2015 8:31 pm at 8:31 pm #1119843☕ DaasYochid ☕ParticipantI highly doubt that it was an advertising query which was ignored…
December 8, 2015 9:17 pm at 9:17 pm #1119844munkiecmunkyduMemberDaasYochid
Exactly!!! This wasn’t advertising related but if I can’t contact anyone regarding a different issue then I won’t be using them for advertising either.
Anyone have their number??
December 8, 2015 9:44 pm at 9:44 pm #1119845☕️coffee addictParticipantDecember 9, 2015 5:29 am at 5:29 am #1119846munkiecmunkyduMemberThat number listed doesn’t work. I will try the email. Thank you!!
December 9, 2015 1:00 pm at 1:00 pm #1119847blubluhParticipantI don’t object to being treated like a product unless they shelve me by the stinky cheese section.
December 9, 2015 8:02 pm at 8:02 pm #1119848cherrybimParticipantYeshiva World News Payment Terms of Service are pretty clear: You pay by credit card and all sales are final.
December 9, 2015 8:17 pm at 8:17 pm #1119849👑RebYidd23ParticipantIf you really care about the customer, you don’t yell or use large letters and ALL CAPS.
December 9, 2015 8:23 pm at 8:23 pm #1119850Mashiach AgentMemberCherry bim
as a personal customer service agent for a few companies myself. i would not call that customer service. your customer needs to feel appreciated for the business he gives you. with the terms you wrote YWN has it does not sound too caring but just short & to the point. sounds like this is it & if you don’t like it then get out of here or go to a different media website to advertise etc…
December 10, 2015 4:41 am at 4:41 am #1119851☕ DaasYochid ☕ParticipantHow many different professions do you have?
December 11, 2015 3:50 am at 3:50 am #1119852☢️ Rand0m3x 🎲ParticipantPersonal customer service agent, businessman, psychologist,
online maggid, possible troll…
December 11, 2015 7:27 am at 7:27 am #1119853Mashiach AgentMemberi am blessed & fortunate & have unlimited hakaras Hatov to Hashem for all the abilities Hashem has given, all for one reason only “TO HELP OTHERS”
My personal line for over a decade is “YOU CAN CALL ME 24/6 TO HELP ANYONE OUT 24/7 FORGET ABOUT THE WORD MONEY”
Hashem sends me Parnassa so i can devote my life to helping others with many issues in life to help them get their lives back on track to a life of happiness & free of depression.
December 11, 2015 5:43 pm at 5:43 pm #1119854👑RebYidd23ParticipantFlattering your customer with false, pre-packaged words of appreciation may work sometimes, but the right thing to do is to give them the service they are paying for.
January 1, 2016 12:42 am at 12:42 am #1119855☢️ Rand0m3x 🎲Participant… Mashgiach hadracha
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