Counterfeit items

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  • December 12, 2014 3:50 pm at 3:50 pm #614450
    SaraCFL
    Participant

    I have a product line that my supplier assures me is authentic but I suspect that it isn’t. My customers haven’t complained, but is there a halachic issue with selling it?

    Thank you

    December 12, 2014 5:56 pm at 5:56 pm #1047230
    MDG
    Participant

    I can’t speak about the halachic issue, but why don’t you inquire from the manufacturer to whom they sell wholesale.

    December 12, 2014 6:36 pm at 6:36 pm #1047231
    TheGoq
    Participant

    Questions:

    Is it your store or do you work there?

    Why do you suspect its counterfeit?

    Suggestion:

    Call the real manufacturer and ask them how to tell the difference and if they are fake tell them about your supplier.

    In answer to your question If they are not real I would think it would be a halachic issue, but i do not no that for a fact, but if it was me it would make me uncomfortable.

    December 12, 2014 8:16 pm at 8:16 pm #1047232
    akuperma
    Participant

    Even if it works just as well as the “real” thing, both government law and the customers reliance or you to provide authentic goods would create many issues. Counterfeit goods usually are inferior to the real thing, but not always, so if it is counterfeit there is reason to worry.

    December 13, 2014 11:47 pm at 11:47 pm #1047233
    SaraCFL
    Participant

    It is my store. I have had a few complaints but only one of them seemed valid and one item was slightly different from the companies stock photos but I do not have theirs to compare it to (no local stores stock it) They are Tweezerman items. I tried several times to contact Tweezerman but they won’t even call or email me back so I can’t authenticate them that way. The supplier has told me who the other customers are and they seem legitimate. Any flaws that I have noticed are more in line with seconds. So I guess they are more Grey Market than Black Market goods. I originally thought the reason I was getting such a good price was because these items are seconds that are supposed to be recast. The factory is in the right location and the quality seems up to the standard. Thank you!

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