popa_bar_abba: You are right in the sense that they probably didnt do anything so wrong that warranted such a response by the airlines. You are right that they shouldnt have to apologize for something they probably didnt do. However, the airlines made an issue out of it. They blew it up and made us look really bad. So rather than YOF saying outright that they apologize for misbehaving or roudiness, etc… I do believe that a more general apology along the lines of “We are really sorry that we inconvenienced/disturbed the airline” is in order. Even adding in that what happened was minor and didnt warrant eviction from the craft, could spark more hatred amongst those that hate us. Just to save face for klal yisrael.
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