Because they’re not dealing with a customer base which would put them out of business with a generous return policy. 🙁
Correct. Wal Mart in Monticello had to change their “generous return policy” due to its customer base. A Chillul Shem Shomayim.
I contacted the manufacturer and they sent me a $50 check apologzing for the poor quality.
In that case, don’t mention it here. I can just see them getting a slew of letters.