Reply To: Computer just died, need replacement advice

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#948469
oomis
Participant

My son’s ACER laptop was accidentally dropped by a family member and isn’t working. It DOES go on (LOGO appears, etc) but doesn’t work, and this happened once before and it was able to be re-booted. But we don’t know how to do it. Any suggestions? We can’t afford to go to a repair person for this right now.