She does not really say, she keeps saying “ummm…” “no one…” “not at this time…” (?!) At a point she talks to someone else in the room (not clear whom) and asks to get someone (inintelligible, we may infer some sort of supervisor, but this is pure speculation) and says something about the dispatcher’s insistance stressing her.
No word about a DNR and not even about informal statements from the patient. Also, the fire dept have confirmed there was no DNR on file with them.
My opinion (I know Health will grill me for speaking of situations I don’t know, and in this case, he would be right) is that the employee, after being treated like sub-garbage for who knows how long, was beyond humanity, beyond common sense, even beyond self-interest and self-protection, she was like a broken robot blabbing nonsense (“not at this time”?!) I don’t condone her at all (and I am aware this is what sometimes people do to themselves in order to cope with something their moral conscience find repulsive e.g. please talk to Africans who have been through wars) but still, we have heard how an employee (BTW, somehow professionally qualified in health care) has been brought to that point.