Goq, for future, please don’t hang up on someone calling your boss or someone in the office. He could be his father, his best friend, his ticket agent, doctor (in which case he would NOT want to say who he was in detail) whatever. You had every right of course, to put him on hold and ask ________ if he or she wanted to speak with someone named Smith who would not ID himself further. Then, the onus goes on your boss, if he says he will not accept the call without further information, which you politely relay to the caller. The ball would then have been in his court.
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