deiyezooger
When I made my comment I didnt say anything about Chassidim not having good middos. The OPs description sounded exactly like my Chasidish clients, what do you want me to say? I can pretend that my clients of Italian heritage talk like that when talking to me…. but, they dont.
As a side point, the OP didnt say anything about Middos, she mentioned phone etiquette. Yes, it may be a reflection on the person, but lets keep to the topic at hand.