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The photog who did my daughter’s wedding exactly six years ago, messed up and defrauded us as well. He sub-contracted our wedding to a cheaper photographer (an inferior one), who not only did not provide what we paid for, but failed to videotape much of the chuppah, leaving out a very key portion of it, my son-in-law’s friends’ singing under the chuppah to the chosson and kallah. But hey – he DID give me 15 unnecessary minutes of a musician playing the keyboard (without showing the dancing that was going on at that time).
This photographer was a frum guy, so one cannot argue he was inexperienced with chuppahs. The one with whom we originally contracted to do the job, decided to take a more lucrative job on the West Coast, but never informed us of that fact. The person he hired to sub for him was in no way even remotely of the quality that we had seen in the work of the one we hired. It was gneivas daas, and we had every right to bring himn to a Din Torah, but we didn’t. The final product was a very poor job, not edited well, if at all, and the pictures were inferior compared to the people we had hired for our son’s wedding. This time around, our mechutan had been led to believe this guy was the best thing since sliced bread. As far as I am concerned – the photographer’s toast.