They should honor it IMO, and they should also make the person responsible for incurring the losses, pay for that mistake. It is not the mistake of the consumer, who did nothing other than legitimately order a ticket through EL AL. If I were to tell a customer the wrong price for something (or if a store mistakenly stickered an item with the wrong price), they are leagally bound to charge the lower price, aren’t they? I woudl agree, however, that once people got wind of the error, they should not have continued to order tickets, if it was being done. I really know very little about this story, though.
Menu