Personally, my husband and father both do not use shabbos elevators so I don’t. However the Poskim in Eretz Yisroel came out with a Psak for the Israeli Shabbos elevators: you may use them going up as the weight in the elevator does not effect anything. However, it is assur to use them going down as the extra weight combined with gravity does make it use less electricity. This is the psak only for elevators in Eretz Yisroel, as far as i know. Many people that I know will put a baby carriage into the elevator and then use the steps and meet the carriage upstairs…
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