Whether or not it is a chessed is irrelevant, if you commit to something you have to do it. In this case the driver committed to pick up mytake at hospital “x” at “x” o’clock, therefor the driver is at fault because she should have been waiting outside at the given time. The driver never committed to pick up mytake without any music or friends, yet anyone who thought for three seconds would have made the normal decision to turn it off or at least ask mytake if s/he minded. The only difference between a chessed ride and a regular ride (carpool, car service) is that you aren’t getting something in return so you have less of a commitment, thus allowing you to call and say that you will be late, as opposed to a car service or carpool where it’s not so nice to call and say you will be late.
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