When I had an emergency, Hatzalah was at my house in less than two minutes. When my elderly father-in-law O”H fell in his apartment and was able to manage to get the phone and call 911, they didn’t get there for 20. Had this been a life or death situation (and when the caller is 94 that IS l & d, even if he is conscious), it could have been too late. P.S. when we had to call for emergency services for my FIL another time, he was at my hosue, so Hatzalah was called and they were there literally in one minute.
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