im sorry zeeskite…ive been screamed at by clients…once it was because **GASP** I printed his P&L on two pages!!!! oh no he yelled for forty five minutes, but u know what at the end, he was the one who felt stupid. a different time a client yelled at me because my boss didnt call him back or his return wasnt ready (prob because he didnt give us the info until last minute)….anyways i always remember what my teacher said in seminary….I AM NOT A WASHING MACHINE!!!! explaination…u cant just push my buttons to change my mood (like a washing machine) i am in charge of my emotions and only i can control my moods not anybody else…..its easier said than done of course, but u cant let others bring u down!!!
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