I have only had good experiences at Best buy. I just returned a cd/ipod stereo system to Bestbuy because I wasn’t happy with the sound. I had used the stereo many times and as much as I tried to repack it the same way I bought it, I just couldn’t get it to look the way it did when I had opened it. The return policy said I had 30 days to return it. I returned it on the 30th day and even though I had paid by check they completely refunded the money in cash with no questions asked except if it was broken. They did not charge me a restocking fee and were very pleasant about it.
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