Practicality. If you’re determined to misuse the system, you obviously can, but they will know something is up if you are calling every 15 min. Whereas people are much more likely to misuse the system if it’s online. (Like where they make tax records available online – yes you can get them by filing a request, but you’re much more likely to check up your next door neighbors’ if it’s just a click of the mouse.)
Menu