I had an absolutely horrible experience at Lenox Hill last year. It probably would have been at least a little better if I had contacted the “Staff Rabbi” beforehand so he knew I was coming, (you should do this even if just for an outpatient procedure), because you cannot tell I am a frum Jew from my legal name on a patient list.
I had an outpatient procedure done, and was supposed to have been released that afternoon, but there were complications and I had to stay overnight. I asked to see the rabbi, and the nurse sneered, “she wants to see a rabbi!” and walked out. My husband had taken my cell phone home (so it wouldn’t be stolen) and the phone in the room didn’t work. Their response was to shrug. I begged for some Tylenol or Motrin because the narcotics they were pushing weren’t helping the pain, they were only making me groggy. “Well, I’d have to go to the pharmacy for that.” Would you, please??? It was the longest night ever…