Reply To: Customer Service In Frum Businesses

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#654917
Yiskay
Member

teen. in my experince there are many good experiences, althogh i have experienced negitive incisdents as well. (I have not found the “Ideal shopping place yet, teen 🙂 but one thing I can tell you the following, I have shopped in many large stores with “Customer Service” policies & training in place. From Staples, office depot, to Nordstrom & Lord & Taylor Starbucks to Barnes & Knoble, and I am appaled at the service , or lack of service that I recieved. They range from total indiference (out right rudeness if you are outwardly orthodox looking) to at best fake curtesy that depends on the acting ability of the employee. I would much rather a negitive experiance from a felloe yid that I can work on my meedos and come up with scenerios in my mind to justify his behavior. perhaps a reletive is going through cancer, perhaps he had some other misshap. I do not condone in anyway, negitive behavior in customer interaction (known as emotional leakege) reather It is my duty to be nice regardless and not degrade my makers nation. That is the only way we can succeed.