I am too old fasioned to book airline tickets online. I like talking to live people. I am not a big online shopper either for the same reason, I also like to see what I buy rather than ordering a sweater and geting it way too small or different fabric than protrayed. Though, do u know that before the holiday season it is nearly impossible to reach a live person on Amazon. If you e-mail them, they answer quite fast, but answering e-mails takes much faster, and u need much less manpower than sitting on the phone…No doubt about it technology is partly responsible for unemployment and/or layoff.
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