cantoresq: I would not have believed your story except for something that happened several months ago:
My brother-in-law lives in Crown Heights and does not drive.
He and my my sister-in-law had a Lavaya in Boro Park at 9AM one morning for a relative and arrive on time in a car service. He sees the place empty and asks the owner if there is another funeral home in the vicinity and was told that there was no other (in fact, there is one with a similar sounding name a few blocks away.
So my brother-in-law asks the owner if he can use the telephone since they did not have a cell phone. The owner tell him to look for one out in the streets (there was none in the area).
End of story: They did not attend the lavaya of their relative because of the jealousy of one funeral home for the business of another.