Unfortunately. 5town is a good example of making up an issur that isn’t there and then looking down on both the Rav and the mispallilim. At “best”, it’s a chumra.
Our chevra kadisha, like others, gives cushioned chairs for shiva that are low to the ground. There is no requirement for discomfort. I can’t imagine what it was like years ago to sit on those cardboard boxes for hours with no back support.
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