Avira, yes, I am aware I was not making chidush, but this was just an extreme case – not just someone who stole a pencil but made a career of ruining so many yiden and institutions..
ujm, fair point, I would be more sympathetic to that lady and would suggest simply not to look. I would not say she is frum, I’ll go back to my default position that this categorization “frum” is not a good one. The lady may or may not be shomer shabbat, and there is no reason to categorize her further unless you have some decision to make about her.