@Gadolhadorah
here in CT if I go on the Electric or Gas company (both owned by the same holding company) website and want to pay my bill I have two choices:
#1 MUST only receive electronic bill and can pay on line by checking account only
#2 Get paper bills and can’t pay on line by checking account
Otherwise, you are transferred to a third party payer system (Western Union) who will handle your debit or credit card payment and collects a fee of $3.95.
That’s why I use my bank’s billPay system which is free.