“I have always strongly supported reporting complete and accurate response time information, and the Department has always been thoroughly transparent about how it calculates response times.

“Thanks to the city’s investment in new 911 technology, we will soon be able to report total ‘end to end’ response time data. ‘End to end’ means from the time a caller’s phone ‘rings’ into the 911 system until the first FDNY unit arrives on the scene of an emergency.

“Fire response times have never been faster, and last year the city experienced the fewest fire deaths on record (58) and a 27 percent decrease in second-alarm fires. That’s a testament to the fact we’re getting to fires faster, controlling them more quickly and preventing them from escalating further, which is a large part of how we’re able to save more lives than ever before.”

(YWN Desk – NYC)