Hold the phone Rebbitzen I accused him of nothing i merely asked to see his receipt if i did not do so the same store manager would hold me responsible for not doing so, if he could not produce the receipt i would have asked him to wait a moment while i contacted the floral dept to confirm he had purchased the item in question.
The truth is he started kvetching before he even started to look for it, I often have to ask for a receipt or look in a shopping bag to confirm something only a small percentage of people CHOOSE to be offended most understand its part of my job and do not object in the least.