Eli Y wrote: “According to my Rabbi, the Rebbe said at a farbregen that he cannot respond to all letters sent to him and that people should consult his letters “since he is answering them at the same time he is answering the original letter writer”. Hence, the followers of the Rebbe consider that amongst the letters he wrote are answers to their current issues.”
I can accept someone searching for the lubavitcher rebbe’s view on a question/topic, but that is nothing like writing a question, putting it in a page at random in the igros, and then getting the answer from that page.