As the Metropolitan Transportation Authority worked to repair historic damage to the subway system after Hurricane Sandy, the question of whether holders of unlimited MetroCards would get any credit for the service disruptions seemed somewhat trivial, if not churlish.
But now, as much of the service has been restored, the answer can be told: No.
The agency said on Monday that it would not provide refunds to riders who purchased 30- or 7-day unlimited MetroCards before Hurricane Sandy.
An official with the authority, who requested anonymity because he was not authorized to discuss the decision, said processing refunds would have been a logistical nightmare. The authority declined to explain the decision further.
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3 Responses
Sell someone a pass for a week and only work 3 days and dont offer a refund. Sounds like a successful lawsuit waiting to happen.
Why is it a logistics nightmare? If you present your old card and would like a new one for November it should be given at no charge, or charge a half month for the 2 weeks lost. The MTA is a greedy group of people.
Why is it a nightmare? If someone shows up at a booth with a card that was used prior to Sandy and expired while no service, give em a new one. If not, dont.