Because this is a website for frum yidden, there is an implicit presumption that everyone here has their own LRP….not true. You would be amazed at how many frum yidden have never really selected and relied upon an LRP and either are “self-paskining” using online research or simply have not ever thought about consulting an LRP for issues in their daily life. ZD wisely notes that if you are staffing a Halacha helpline you don’t want to be judgmental and turn away shaiylos simply because you don’t know the person on the other end of the line.
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