Rabbi YY Jacobson has a video up on his site regarding this issue. Worth a listen.
In about the last 10 minutes, he discusses a case, most likely not this one unless many parts of the story were changed, but tragically similar.
He says we have to tune in to our kids and see things from their perspective, and that systems were created to serve the people, not the other way around. But this is just a snippet of the Shiur.
If the mods allow :
https://www.theyeshiva.net/item/5298