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Judge Orders Egged To Pay Customer NIS 18,000


eged1.jpgAccording to the Jerusalem Post, a judge has ruled Tuesday, that Egged must pay NIS 18,000 in compensation to a traveler after a bus failed to arrive at the Kiryat Ye’arim station. The reports further stated that the judge said that he would have awarded a larger sum were it possible to do so in his court.



5 Responses

  1. Ok- I don’t know all the details of this court case- but, I live in Telz-Stone, otherwise known as Kiryat Yearim and I can tell you a little about the bus service here. We are a 15 minute drive from Yerushalayim and a very quiet and pretty city, but the bus service here is the pits.

    We have one bus- the 185- that travels to Yerushalayim. It leaves here twice an hour during rush hour in the morning and twice an hour in the evening rush hour. The rest of the day there is one bus an hour. It NEVER comes when it supposed to come. You can wait there, at the bus stop forever, if the bus you’re waiting for decided to come a few minutes early. Then, after an hour, the next bus finally shows up and then, it’ll pass by, going to pick up passengers first in nearby Neve Ilan. The bus goes to Neve Ilan, a 15 minute detour, whenever it feels like it. There doesn’t seem to be any rhyme or reason to when it goes there. When it finally returns from this detour, it goes all around Telz-Stone again, and only then can you actually board the bus and get going.

    So there are times when you can be sitting there, at the Knisat Ha’Ir of Telz-Stone, and feel like by the time the stupid bus shows up and maybe even allows you to board, you could be dead.

    This is incredibly frustrating and if you’re trying to travel to your job or to school you could get into big trouble.

    Also realize that for us to travel anywhere else in the country we have to first get on the 185 and travel to Yerushalayim and then go on the next leg of our journey. So if we want to go to the airport, let’s say, to meet a visiting relative, we have to first go to Yeru-totally in the wrong direction and then get a bus to the airport, passing Telz-Stone as you go.

    People have long complained about the bus service here. Egged doesn’t really seem to care.

    A) we need more regular service
    B) we need a bus headed in another direction- maybe to Tel Aviv.

    We are a city of 500 families or so (bli ayin hara). Only a small percentage have cars. We really rely on the bus and the present situation is just not working. If they don’t change something, we may have to boycott Egged and hire a private bus company to bring us all into Yerushalayim, like people have done in other out-of-the-way cities.

    The winner of this case is a resident who I guess is trying to show Egged that we won’t just sit here and let them provide us with this rotten level of service. People here are very excited by the judgement.

    Thank you for listening and come visit!! (take a cab!!!)

  2. Some buses in the direction of Tel Aviv do stop at the big junction just beyond Telz Stone, opposite the McDonalds there, at the round-about.

    I’m not sure which line it was, but probably it was a 480 or 405.

    Further, I absolutely agree with famsam. I don’t understand why there can’t be some more buses there. I believe in the principle of creating transportation even when there is no demand for it; when you create the transportation, the people will automatically show up.

    For example, just a few years ago, the only transportation from Bnei Brak to Jerusalem was the 400 which only stopped at Jerusalem’s (old) tachana merkazit.

    Then, line 402 was instituted – and now, how many buses are traveling that line!! There are times when there are more than 40 buses per hour (erev + motzei shabbos chol hamoed sukkos) on that line.

    Same thing can be done everywhere. Even if now, maybe 20 or 30 people travel per hour – just have 4 buses per hour leaving, every 15 minutes on a steady and reliable schedule, and soon you’ll have 120 passengers per hour.

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